Chelsea Office Systems Celebrates 30 Years

by Roberta Gelb February 04, 2014 Articles

At LegalTech New York 2014 this week, New York-based Chelsea Office Systems, Inc. celebrates 30 years in legal technology consulting,

Read More

Softwise and Chelsea Office Systems Celebrate 10 Years

by Roberta Gelb May 22, 2007 Articles

SoftWise® Corporation, a provider of state-of-the-art software products for the legal industry and other professional service organizations, announced today that

Read More

Measuring the Success of Your Training Programs

by Roberta Gelb May 19, 2007 Articles

Thousands of dollars are spent on software training at law firms, sometimes even hundreds of thousands or millions each year

Read More

Beware the Hidden Costs of Bad Formatting

by Roberta Gelb May 08, 2007 Articles

When talking to law firms about training, I often hear the following statements: “It’s so easy, you don’t need training”;

Read More

Selling the Buy

by Roberta Gelb November 19, 2006 Articles

For months, you created and collected RFPs, brought in the vendors for hours of demos, painstakingly checked references, until you

Read More

Case Study: Customizing Softwise Innova as Document Assembly Solution

by Roberta Gelb November 19, 2005 Articles

In 2005, Meyer Suozzi English & Klein, based in Garden City, New York, committed to migrate from Word Perfect to

Read More

Four Essential Steps to Success

by Roberta Gelb October 19, 2003 Articles

Has this happened at your firm? Ms. Big Shot on the executive committee hears from her third cousin about a

Read More

Avoid the “White-Out Cure”

by Roberta Gelb November 19, 2002 Articles

At a visit to a firm to discuss training needs many years ago, I noticed a bottle of White-Out next

Read More