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Services

Experience the Chelsea Difference

Delivering a Completely Personalized Approach

In-Depth Productivity Analysis
Custom App Development
Project Management
Personalized Training Programs
Expert Support

In-Depth Productivity Analysis

We spend the time to really get to know you and develop a customized action plan to address your firm’s specific needs.

  • Conduct thorough staff interviews & systems assessments
  • Identify points of delay/interruption
  • Determine productivity improvement goals
  • Estimate potential time & cost savings

Custom Application Development

Our experienced team can build and configure custom software applications and integrations to realize greater efficiencies. Benefits include:

  • Faster, more efficient workflow
  • Increased flexibility
  • More scalable solutions
  • Improved information security

Project Management

Working with experienced project managers is key to completing high-impact and time sensitive technology projects on time and on budget.

  • Strategic alignment of resources
  • Managing priorities
  • Offering objective best practice recommendations
  • Leading through proactive communication

Personalized Training Programs

Effective user training is critical to driving user adoption and ensuring your firm’s return on its technology investment. We offer flexible training options to meet specific needs and constraints.

  • Customized technical and end-user documentation
  • Experienced trainers employ proven knowledge transfer techniques
  • On-site or remote, one-on-one, classroom and train-the-trainer options

Expert Support

Our experienced and approachable team combines deep technical knowledge with strong interpersonal skills to deliver fast and friendly support.

  • Legal-industry experience
  • Wide variety of legacy systems knowledge
  • Focused on making your transition as smooth and problem-free as possible
  • Always responsive
Supporting Law Firms and Other Industries

Project Samples

A Major NY Law Firm

The Chelsea Office Systems, Inc. team provided Innova administrator training, upgraded their system to a later version of Innova and assisted in the creation of standard templates. We also provide on-going support as requested for new hire on-boarding and refresher training on new features and benefits.

Merger of Two International Law Firms

When the two firms merged, the Chelsea Office Systems, Inc. group reworked all of their templates to incorporate the new offices, different languages and paper sizes. A label program was redesigned to be compatible with the new environment. We also provided personalized support during the transition.

A Large, International HR and Benefits Consulting Firm

For a project outside of the legal industry, the Chelsea Office Systems, Inc. team proudly provided full-service project management and end-user training for 1,000 users in 21 offices across the US and Canada. The project included Office 2016 implementation as well as Windows 10, iManage and other security software.

We thrive on building relationships and enabling our clients to stay competitive in any ever-changing world.